Cookie policy
Horne Heating and Air Conditioning Cookie Policy
Introduction
To provide the best experiences, We use technologies known as “cookies” to store and/or access device information. Consenting to these technologies will allow Us to process data such as browsing behavior or unique IDs on this Site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
For the purposes of this Cookie Policy, unless otherwise noted, all references to Horne Heating and Air Conditioning include, We, Us, Our, Site, Website, https://hornehvac.com and Horne.
This Cookie Policy applies to https://hornehvac.com, and Horne Heating and Air Conditioning and governs data collection and usage of cookies and other related technologies (for convenience all technologies are referred to as “cookies”).
Cookies are also placed by third parties We have engaged.
In the document We inform you about the use of cookies on Our Website.
Scripts
A script is a piece of program code that is used to make Our Website function properly and interactively. This code is executed on Our server or on your device.
Web beacons
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
Cookies
A cookie is a small simple file that is sent along with pages of this Website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to Our servers or to the servers of the relevant third parties during a subsequent visit.
Technical or functional cookies
Some cookies ensure that certain parts of the Website work properly and that your user preferences remain known. By placing functional cookies, We make it easier for you to visit Our Website. This way, you do not need to repeatedly enter the same information when visiting Our Website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
Statistical cookies
We use statistics cookies to optimize the Website experience for Our users. With these statistics cookies We obtain insights into the usage of Our Website.
Advertising cookies
On this Website We use advertising cookies, enabling Us to gain insights into the campaign results. This happens based on a profile We create based on your behavior on https://hornehvac.com. With these cookies you, as a Website visitor, are linked to a unique ID but these cookies will not profile your behavior and interests to serve personalized ads.
Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this Website or across several websites for similar marketing purposes.
Social media buttons
On Our Website We may include buttons for social media platforms to which We connect. These platforms offer promotion options to (e.g. “like”, “pin”) or share (e.g. “tweet”), etc. These buttons work using pieces of code coming from these social media networks themselves which may place cookies. These social media buttons also can store and process certain information, so a personalized advertisement may be served to you.
Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook and Twitter are located in the United States.
Types & Purpose
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
We use both Session and Persistent Cookies for the following purposes:
Provide fraud prevention
Provide load balancing functionality
Provide functions across pages
Provide ad delivery or retargeting
Read user IP address
Read and filter requests from bots
Store a unique session ID
Store time of visit
Store last visit
Store privacy preferences
Store performed actions on the website
Store account details
Store user preferences
Store logged in users
Store and track audience reach
Store ad display frequency
Store and track conversions
Store browser details
Store and count pageviews
Store and track interaction
Store location data
Store anonymized statistics
Store and track visits across websites
Store the calculation of days and time to purchase
Store if a message has been shown
Cookies Placed (may include)
Bing Ads
Functional, Marketing/Tracking
Usage – Marketing/Tracking
Sharing data – This data is not shared with third parties. Microsoft Privacy Statement.
CallRail
Marketing/Tracking
Usage – We use CallRail for call tracking.
Sharing data – For more information, please read the CallRail Privacy Statement.
Marketing/Tracking, Functional
Usage – We use Facebook for display of recent social posts and/or social share buttons. Read more
Sharing data – For more information, please read the Facebook Privacy Statement.
Google Adsense
Marketing/Tracking
Usage – We use Google Adsense for showing advertisements.
Sharing data – For more information, please read the Google Adsense Privacy Statement.
Google Analytics
Statistics
Usage – We use Google Analytics for website statistics.
Sharing data – For more information, please read the Google Analytics Privacy Statement
Google Fonts
Marketing/Tracking
Usage – We use Google Fonts for display of webfonts. Read more
Sharing data – For more information, please read the Google Fonts Privacy Statement.
Google Maps
Marketing/Tracking
Usage – We use Google Maps for maps display. Read more
Sharing data – For more information, please read the Google Maps Privacy Statement.
Google reCAPTCHA
Marketing/Tracking
Usage – We use Google reCAPTCHA for spam prevention. Read more
Sharing data – For more information, please read the Google reCAPTCHA Privacy Statement.
HotJar
Preferences, Functional, Marketing/Tracking
Usage – We use HotJar for website statistics.
Sharing data – For more information, please read the Hotjar Privacy Statement.
HubSpot
Preferences, Functional, Marketing/Tracking
Usage – We use HubSpot for marketing automation (automated email marketing). Read more
Sharing data – For more information, please read the HubSpot Privacy Statement.
Marketing/Tracking
Usage – We use Instagram for display of recent social posts and/or social share buttons. Read more
Sharing data – For more information, please read the Instagram Privacy Statement.
Marketing/Tracking, Functional
Usage – We use LinkedIn for display of recent social posts and/or social share buttons. Read more
Sharing data – For more information, please read the LinkedIn Privacy Statement.
Microsoft Clarity
Marketing/Tracking
Usage – We use Microsoft Clarity for heat maps and screen recordings.
Sharing data – For more information, please read the Microsoft Clarity Privacy Statement.
PayPal
Functional
Usage – We use PayPal for payment processing. Read more
Sharing data – For more information, please read the PayPal Privacy Statement.
Marketing/Tracking, Functional
Usage – We use Pinterest for display of recent social posts and/or social share buttons. Read more
Sharing data – For more information, please read the Pinterest Privacy Statement.
ShareThis
Marketing/Tracking
Usage – We use ShareThis for display of recent social posts and/or social share buttons. Read more
Sharing data – For more information, please read the ShareThis Privacy Statement.
Stripe
Functional
Usage – We use Stripe for payment processing. Read more
Sharing data – For more information, please read the Stripe Privacy Statement.
Functional, Marketing/Tracking
Usage – We use Twitter for display of recent social posts and/or social share buttons. Read more
Sharing data – For more information, please read the Twitter Privacy Statement.
Vimeo
Statistics
Usage – We use Vimeo for video display. Read more
Sharing data – For more information, please read the Vimeo Privacy Statement.
WooCommerce
Statistics
Usage – We use WooCommerce for webshop management.
Sharing data – This data is not shared with third parties. Automatic Privacy Statement.
WordPress
Functional
Usage – We use WordPress for website development. Read more
Sharing data – This data is not shared with third parties. WordPress Privacy Statement.
YouTube
Marketing/Tracking, Functional
Usage – We use YouTube for video display. Read more
Sharing data – For more information, please read the YouTube Privacy Statement.
Consent
When you visit https://hornehvac.com for the first time, We will show you a pop-up with an explanation about cookies. You do have the right to opt-out and to object against the further use of non-functional cookies.
Manage your opt-out preferences
Functional – Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Statistics
The technical storage or access that is used exclusively for statistical purposes.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a Website or across several websites for similar marketing purposes.
You can also disable the use of cookies via your browser, but please note that Our Website may no longer work properly.
Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Your rights with respect to personal data
- You have the following rights with respect to your personal data:
- you may submit a request for access to the data We process about you;
- you may object to the processing;
- you may request an overview, in a commonly used format, of the data We process about you;
- you may request correction or deletion of the data if it is incorrect or not or no longer relevant, or to ask to restrict the processing of the data.
To exercise these rights, please contact Us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how We handle your data, We would like to hear from you.
Contact Information
For questions and/or comments about Our Cookie Policy and this statement, please contact Us by using the following contact details:
Horne Heating and Air Conditioning
6805 Craig Street
Charlotte, NC 28214
Email Address
service@hornehvac.com
Telephone Number
(704) 321-4173
Effective as of October 1, 2024